Shipping Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.
Shipping Policy - the basics
hipping Policy
Last Updated: August 16, 2026
Thank you for shopping with Not Your Mama’s Boutique! Many of our products are custom, personalized, handmade, or made to order. Please allow adequate processing time before your order ships.
Processing Times
Processing time begins after your order and payment have been successfully received.
Because products may be made or customized specifically for you, processing times can vary depending on the item, order size, customization, current order volume, and season.
Any estimated processing or turnaround time provided on a product listing is an estimate and does not include shipping/transit time.
Shipping
Shipping charges, when applicable, are calculated or displayed during checkout.
Once your order has been completed, you will receive shipping information at the email address provided with your order when tracking is available.
Shipping Addresses
Please carefully review your shipping address before submitting your order.
Customers are responsible for providing a complete and accurate delivery address. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or shipped.
Delivery Times
Carrier delivery estimates begin after your order has been processed and shipped.
Delivery dates are estimates and are not guaranteed. Weather, holidays, carrier delays, and other circumstances outside our control may affect delivery.
Lost, Delayed or Damaged Packages
If tracking shows that your package is delayed, please allow additional time for the carrier to complete delivery.
If your order arrives damaged or you believe there is a problem with your shipment, contact us promptly with your order information and photos of the package and damaged item when applicable.
For packages marked as delivered but not received, please first check around the delivery location and with household members or neighbors and contact the shipping carrier. You may also contact us so we can help determine what options may be available.
Custom & Personalized Items
Please remember that production time for customized products occurs before shipping. Selecting a faster shipping service does not necessarily shorten the time required to create your item.
Questions About Your Order
For questions regarding shipping or an existing order, contact:
Not Your Mama’s Boutique
NYMBOUTIQUE
nymboutique.com
Email: [Business Email]